Hotel Management Course
in Mirpur Azad Kashmir
Our Hotel Management Course in Mirpur Azad Kashmir is a 4-month program that gives you the skills to work in Hotels, Resorts, Guest Houses or even start your own Hotel. This course is perfect for anyone who wants to build a career in the hospitality industry. This is the Best course for those who want to go Abroad and start their career in UAE, UK and Europe. The Diploma in Hotel Management is designed to give students comprehensive Management and Technical skills for a successful career in the Hospitality industry.
GENERAL DETAILS
4-Month Hotel Management Course Study Plan
Academy Name: Mavens Academy Mirpur
Course Duration: 4 Months (2 Months Theory + 2 Months Practical)
Class Schedule:
- Theory: Monday to Friday, 2 hours daily (5 days/week)
- Practical: Monday to Saturday, 4 hours daily (6 days/week)
- Days Off: Saturday and Sunday During Theoretical Training and Sundays only during Practical Training
- Focus Areas: Front Desk Management, Sales & Marketing, Housekeeping, Security, Room Service, Maintenance & Complaint Management, and Accounts
Total Course Hours
- Theory Training:
- Duration: 2 Months (8 Weeks)
- Schedule: 5 days/week × 2 hours/day
- Total Weeks: 8 weeks
- Total Hours: 5 days × 2 hours × 8 weeks = 80 hours
- Practical Training:
- Duration: 2 Months (8 Weeks)
- Schedule: 6 days/week × 4 hours/day
- Total Weeks: 8 weeks
- Total Hours: 6 days × 4 hours × 8 weeks = 192 hours
Grand Total: 80 hours (Theory) + 192 hours (Practical) = 272 hours
What You Will Learn
Theoretical Training (Weeks 1–8)
| Sr. | Days | Lecture Details |
| 1 | Day 1 | Overview of Hotel Management and Career Scope |
| 2 | Day 2 | Introduction to Hotel Departments (Roles & Responsibilities) |
| 3 | Day 3 | Professional Etiquette and Grooming |
| 4 | Day 4 | Introduction to Front Desk Management (Guest Handling) |
| 5 | Day 5 | Prepare Concierge Services: Understanding Guest Arrival & Departure Standards |
| Sr. | Days | Lecture Details |
| 6 | Day 1 | Guest Reservation Systems (Manual & Digital) |
| 7 | Day 2 | Handling Guest Check-ins and Check-outs |
| 8 | Day 3 | Telephone Handling Techniques |
| 9 | Day 4 | Complaint Management Basics |
| 10 | Day 5 | Conduct Night Audits: Posting Charges, Settling Accounts |
| Sr. | Days | Lecture Details |
| 11 | Day 1 | Understanding Hospitality Sales |
| 12 | Day 2 | Identifying Target Customers |
| 13 | Day 3 | Digital Marketing for Hotels |
| 14 | Day 4 | Branding and Customer Loyalty Programs |
| 15 | Day 5 | Role-playing Marketing Campaigns |
| Sr. | Days | Lecture Details |
| 16 | Day 1 | Introduction to Housekeeping Management |
| 17 | Day 2 | Room Cleaning Standards & SOPs |
| 18 | Day 3 | Laundry Management in Hotels |
| 19 | Day 4 | Hazard Identification & Personal Hygiene: Safety Protocols |
| 20 | Day 5 | Case Studies: Housekeeping Best Practices |
| Sr. | Days | Lecture Details |
| 21 | Day 1 | Hotel Security Basics: Guest Safety |
| 22 | Day 2 | Emergency Procedures & Fire Safety |
| 23 | Day 3 | Room Service Basics: Order Management & SOPs |
| 24 | Day 4 | Food Handling Standards |
| 25 | Day 5 | Role-Playing: Guest & Security Challenges |
| Sr. | Days | Lecture Details |
| 26 | Day 1 | Introduction to Maintenance: Basics of Repairs |
| 27 | Day 2 | Engineering Systems in Hotels: HVAC & Plumbing |
| 28 | Day 3 | Introduction to Hotel Accounting |
| 29 | Day 4 | Guest Billing Processes |
| 30 | Day 5 | Inventory Control & Stock Rotation Basics |
| Sr. | Days | Lecture Details |
| 31 | Day 1 | Perform Guest Relations Duties: Addressing Complaints |
| 32 | Day 2 | Provide Valet Services: Laundry & Guest Assistance |
| 33 | Day 3 | Role-Playing Scenarios: Guest Relations |
| 34 | Day 4 | Feedback on Guest Service Performance |
| 35 | Day 5 | Review of Theory Training & Preparation for Practical Training |
| Sr. | Days | Lecture Details |
| 36 | Day 1 | Comprehensive Review of All Hotel Departments |
| 37 | Day 2 | Mock Scenarios: Handling Complex Guest Situations |
| 38 | Day 3 | Preparation for Practical Training: Expectations and Goals |
| 39 | Day 4 | Mid-Term Assessment: Theory Review |
| 40 | Day 5 | Feedback Session and Introduction to Practical Training |
Practical Training (Weeks 9–16)
Sr. | Days | Practical Training Details |
1 | Day 1 | Role-playing Check-in Processes: Greeting and Registering Guests |
2 | Day 2 | Managing Guest Reservations (Walk-in and Online) |
3 | Day 3 | Handling Guest Complaints at the Front Desk |
4 | Day 4 | Telephone Handling: Simulated Call Scenarios |
5 | Day 5 | Feedback and Assessment on Front Desk Performance |
Sr. | Days | Practical Training Details |
6 | Day 1 | Room Cleaning and Setup: Adhering to Hotel Standards |
7 | Day 2 | Inventory Management: Tracking and Organizing Supplies |
8 | Day 3 | Laundry Operations: Handling Hotel Linen and Guest Laundry |
9 | Day 4 | Safety Procedures: Identifying Hazards and Using PPE |
10 | Day 5 | Housekeeping Performance Review and Feedback |
Sr. | Days | Practical Training Details |
11 | Day 1 | Assisting in Hotel Promotions and Digital Campaigns |
12 | Day 2 | Identifying Target Customers: Conducting Surveys |
13 | Day 3 | Branding Activities: Assisting in Loyalty Programs |
14 | Day 4 | Role-Playing Marketing Presentations |
15 | Day 5 | Feedback on Sales & Marketing Activities |
Sr. | Days | Practical Training Details |
16 | Day 1 | Taking Orders: Handling Guest Preferences |
17 | Day 2 | Preparing Orders for Delivery |
18 | Day 3 | Delivering Food to Guest Rooms: Service Etiquette |
19 | Day 4 | Handling Special Requests and Dietary Restrictions |
20 | Day 5 | Feedback and Assessment on Room Service |
Sr. | Days | Practical Training Details |
21 | Day 1 | Monitoring Security Systems (CCTV, Key Card Systems) |
22 | Day 2 | Emergency Drill: Fire Safety and Evacuation Procedures |
23 | Day 3 | Handling Security Alerts and Guest Safety |
24 | Day 4 | Conducting Patrols and Ensuring Premises Safety |
25 | Day 5 | Feedback and Assessment on Security Operations |
Sr. | Days | Practical Training Details |
26 | Day 1 | Routine Maintenance: Basic Repairs in Guest Rooms |
27 | Day 2 | Introduction to HVAC and Plumbing Systems |
28 | Day 3 | Handling Maintenance Requests |
29 | Day 4 | Preventive Maintenance Activities |
30 | Day 5 | Feedback and Assessment on Maintenance Tasks |
Sr. | Days | Practical Training Details |
31 | Day 1 | Welcoming Guests: Ensuring Professional Interactions |
32 | Day 2 | Addressing Guest Complaints: Role-Playing Scenarios |
33 | Day 3 | Providing Valet Services: Assisting with Parking and Laundry |
34 | Day 4 | Enhancing Guest Experience: Personalized Services |
35 | Day 5 | Feedback and Assessment on Guest Relations |
Sr. | Days | Practical Training Details |
36 | Day 1 | Processing Guest Bills and Payments |
37 | Day 2 | Managing Inventory: Stock Updates and Rotation |
38 | Day 3 | Conducting Final Inventory Assessment |
39 | Day 4 | Preparing Financial Reports: Revenue and Expense Analysis |
40 | Day 5 | Final Review and Practical Assessment |
Why Choose Our Hotel Management Course?
✅ Comprehensive Curriculum: Covering 8 essential departments, including Front Desk, Sales & Marketing, Housekeeping, Security, Room Service, Maintenance, Complaint Management, and Accounts.
✅ Balanced Learning: 2 months of in-depth theoretical training followed by 2 months of hands-on practical experience in leading hotels.
✅ Flexible Timings: Morning and evening classes tailored to suit your schedule.
✅ Certified Training: Earn an industry-recognized certificate upon successful completion.
✅ Career Opportunities: Open doors to local and international job placements.
Sponsor an Orphan's Education and Change a Life Forever
At Mavens Academy Mirpur, we believe every child deserves an opportunity to learn and build a bright future, regardless of their circumstances. Many orphaned students dream of a better life but cannot afford quality education. You can help make their dreams come true by sponsoring their education.
How You Can Help
By sponsoring an orphan student, you will cover their course fees for our Hotel Management Program, giving them valuable skills for a brighter future. Your sponsorship will not only provide education but also open doors to opportunities that can help them become self-sufficient and thrive in life.
Why Sponsor with Us?
- Transparency: Sponsors can directly transfer the fees to our UK Bank Account, ensuring 100% of your contribution is used for the student’s education.
- Impactful Program: Our courses are designed to provide practical and professional skills, preparing students for jobs in the hospitality industry.
- Regular Updates: You will receive progress reports on the student you sponsor, so you can see how your support is making a difference.
How to Sponsor
To sponsor a student:
- Contact Us: Call or WhatsApp us at 0311-8429558 or +447778115020
- Fee Payment: Send the sponsorship amount to our UK Bank Account
BARCLAYS BANK
Account Title: Mavens Online LTD.
Account No: 23954714
Short Code: 20-98-98
IBAN: GB50BUKB20989823954714
SWIFTBIC: BUKBGB22 - Per Student Fee £100
- Confirmation & Updates: We will confirm your sponsorship and keep you updated on the student’s progress